Technical Support & Calibration

Technical Support and Calibration Services at Selectech Lab Equipment Supplier

Understanding Calibration

What is Calibration?

Calibration is the comparison of an instrument against a known standard. It involves comparing the measurements of two instruments: standards (with a known magnitude of correctness) and a test instrument (one that you would like to ascertain).

Comparing to a Known Standard

You can compare the process of calibration with setting the time on a clock. When your time has gone out (due to the passing of time or a power failure), you check it against a known standard, such as phoning the time standard or another known accurate timepiece. Then, you compare it with the time displayed and adjust it if necessary.

Field Checks and Calibration Standards

A field check is a simple comparison between two meters. Although it can sometimes point out a problem, it is not an accurate calibration. For calibration to be effective, the calibration standard must be more accurate than the instrument being tested. Calibration typically involves a standard of at least 10 times the accuracy of the test instrument.

NIST-Traceable Standards

An NIST-traceable standard is one that has paperwork showing it compares correctly to a chain of standards going back to a master standard maintained by the National Institute of Standards and Technology. If a test instrument does not conform to the standard, then correction and repairs will need to be performed to bring the instrument back into calibration. If the report shows significant calibration errors, the user may need to go back and redo the measurements taken since the previous calibration.

Importance of Calibrating Your Testing Instruments

Regular calibration ensures that your testing instruments maintain accurate and reliable measurements over time. As components within instruments may shift or degrade, calibration corrects any deviations, ensuring consistent and trustworthy results.

Technical Support

At Selectech, we pride ourselves on not only providing top-quality scientific instruments but also offering unparalleled technical support to ensure our customers get the most out of their investment. Whether you're facing a technical challenge or require troubleshooting assistance, our team of experts is here to help. We offer comprehensive support services both remotely and on-site, tailored to your specific needs and preferences. Our knowledgeable technicians are equipped with the expertise and resources to address any issue promptly and efficiently, minimising downtime and maximising productivity. With Selectech Pty Ltd you can trust that you're not just purchasing a product but gaining a reliable partner committed to your success.

Training

At Selectech, we understand the importance of proper training to maximise the performance and efficiency of scientific instruments. That's why we offer comprehensive training support delivered by our experienced Selectech team or directly from the manufacturer. Whether you prefer remote sessions or on-site instruction, we cater to your needs, ensuring that you and your team receive the knowledge and skills necessary to operate your instruments effectively. Our training programs cover a wide range of topics, from basic operation to advanced techniques, and are designed to accommodate users of all levels of expertise. Upon completion of training, participants receive a certificate to validate their achievement and confirm the successful completion of the program.

Arrange Calibration

To schedule a calibration service with Selectech, please fill out the form below:

Contact Information

Apple Street, Blueberry Office Park
Block B, Unit 11, Ground Floor
Randpark Ridge, Roodepoort, 2156
Email: sales@selectech.co.za
Phone: 27 11 475 8565 | 082 475 8565

Click here to return to the home page.